Privacy Policy

Effective Date: June 2026

RedBloxx ("Company," "we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our video production services, visit our website, or otherwise interact with us.

By using our services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business name
  • Billing and payment information
  • Mailing address
  • Social media handles
  • Any information voluntarily provided through forms, contracts, questionnaires, or communications

Project Information

  • Video footage, photographs, audio recordings, and creative assets provided by clients
  • Production briefs, scripts, marketing materials, and brand assets
  • Event details and project requirements

Website Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referral source
  • Website usage analytics

2. How We Use Your Information

We use collected information to:

  • Provide video production and creative services
  • Communicate regarding projects and inquiries
  • Process invoices and payments
  • Deliver completed content and project files
  • Improve our services and customer experience
  • Send updates, newsletters, and promotional materials (when permitted)
  • Comply with legal obligations
  • Protect our business interests and enforce agreements

3. Use of Client Content

Clients may provide footage, photographs, audio recordings, logos, trademarks, and other creative materials for production purposes.

We use such materials solely to perform contracted services unless otherwise agreed in writing.

Clients represent that they have the necessary rights, permissions, and licenses to provide any materials submitted to us.


4. Portfolio and Promotional Use

Unless otherwise agreed in writing, we reserve the right to display completed work, project excerpts, behind-the-scenes content, client names, logos, and project deliverables in our portfolio, website, social media channels, presentations, and marketing materials.

Clients may request confidentiality restrictions through a written agreement before project commencement.


5. Sharing of Information

We do not sell personal information.

We may share information with:

  • Employees and contractors involved in project execution
  • Payment processors
  • Cloud storage providers
  • Website hosting providers
  • Legal, accounting, or professional advisors
  • Government authorities when required by law

All third-party service providers are expected to maintain reasonable safeguards for the information they process.


6. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be 100% secure.


7. Retention of Information

We retain personal information and project files for as long as necessary to:

  • Fulfill contractual obligations
  • Maintain business records
  • Resolve disputes
  • Comply with legal requirements

Archived project files may be deleted at our discretion unless otherwise agreed in writing.

Clients are encouraged to maintain their own backups of all delivered materials.


8. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve functionality and understand visitor behavior.

Users may disable cookies through their browser settings; however, certain website features may not function properly.


9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites.


10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to personal information we hold
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to certain processing activities
  • Withdraw consent where applicable

Requests may be submitted using the contact information below.


11. Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will become effective upon posting the updated version on our website.

Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.


13. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Redbloxx

redbloxxdmv@gmail.com

www.redbloxx.com



Optional Client-Friendly Clause (Recommended for Video Production Businesses)

Media Storage Disclaimer

While we make reasonable efforts to archive project files, raw footage, project files, and final deliverables are not guaranteed to be stored indefinitely. Clients should download and maintain backup copies of all delivered materials. We recommend keeping multiple backups in secure locations. After project completion, archived files may be deleted without notice after 90 days unless a separate storage agreement is in place.